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The latest reports from users having issues in Eugene come from postal codes 97401.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,072 ratings
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Problems in the last 24 hours in Eugene, Oregon
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Eugene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Eugene, Lane County, Oregon
The most recent Comcast Xfinity outage reports came from the following cities:Eugene and Springfield.
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| City | Problem Type | Report Time |
|---|---|---|
 Eugene | Internet | |
| Eugene | TV | |
| Eugene | Internet | |
| Springfield | Phone | |
| Eugene | Internet | |
| Eugene | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Comcast Xfinity Issues Reports Near Eugene, Oregon
Latest outage, problems and issue reports in Eugene and nearby locations:
- John Santin (@john_santin) reported fromEugene, Oregon
@comcast “upgraded” my @Xfinity internet modem a few weeks ago, and that’s when the problems started. I can connect to the gateway, but the gateway drops its connection to the internet. This happens several times a day making it hard to rely on my #ISP for work (I work from home)
- Doctor Bowtie (@drbowtiemd) reported fromEugene, Oregon
I will never forgive Comcast for screwing up my recording of that game. #cutthecord. #arsche
- Chris (@chris_prescott1) reported fromEugene, Oregon
I see why people pay for Xfinity to install their WiFi. **** this
- John Santin (@john_santin) reported fromEugene, Oregon
@levetrage @ronaldajulian @comcast @comcastcares Yes. I thought the fourth tech found the issue by replacing a kinked and cut cable at the sidewalk box. But, if anything, it’s worse! Tech number 5 is on his way as we “speak.”
- ً (@internude) reported fromEugene, Oregon
@comcastcares i just paid yall that petty $27 i better not see **** on my credit report
- John Santin (@john_santin) reported fromEugene, Oregon
@levetrage @ronaldajulian @comcast @comcastcares Well. It looks like fifth tech found (and subsequently fixed🤞) the problem. The line from the street side box to the box on the side of my house was buried directly in the ground. They don’t do that any more, so their going to replace it with a line buried in conduit.
- Alex Elkin (@alexelkincomic) reported fromEugene, Oregon
@Xfinity just lost a 7 year $15k+ customer today with your terrible "customer service." Congrats. 3 hours on hold and transfers to be hung up on? Who do you think you are, unemployment? #unbelieveable
- Ang (@Ang_Arrington) reported fromEugene, Oregon
I have been on the phone for 2 days with @Xfinity trying to get the service I already paid for!! Setting up internet should not be this hard!!! 😭💀👎🏽
- john squires (@squires_com) reported fromEugene, Oregon
No point in having WiFi if it times out every hour @Xfinity. Got a new modem and uped our speeds and we are having more problems then we did before. Its not my account so don’t send your bots to treble shoot just want y’all to know your internet trash. Thx
- chris calcaterra (@Crcalcat12Chris) reported fromEugene, Oregon
@Xfinity is the Mlb network not working in Eugene Oregon
- Dorothy Damage (@Ms_Frye) reported fromEugene, Oregon
Hey @Xfinity @comcast it’s SUPER sh*tTY of you to not tell people about the $10 a month internet for low income families and then require those of us who didn’t know to have to switch for 90 days in order to get it with a service restart. I’m tellin EVERYONE.
- Jon (@JonAxtell212) reported fromEugene, Oregon
@comcast about to catch these hands (aka cancel this weak ass internet)I know how spotty internet is but y’all mofos are WEAK. Paying $160 a month for over a year and haven’t been higher than 30mb at anytime. I’m supposed to be getting god speed internet and I get low tier BS.
- David Landon (@CrowdAdvocate) reported fromEugene, Oregon
@comcastcares may I please get some help with my account? Something changed and my rate almost doubled (I think my promo may have expired) and I see a charge for equipment I turned in today. I need a cheaper plan if possible too. Thank you!
- Himashi (@Himashi) reported fromEugene, Oregon
@comcast @Xfinity is having one hell of a time getting an internet connection setup to our new construction home. Built over 6 months ago and still no service after actively calling them at least 2x each wk but "they are working on it"
- Danno 536 (@Dannofive3six) reported fromEugene, Oregon
@TiVoSupport I have a TIVO II that continually disconnects from my wifi. My service is xfinity with an xfinity gateway wifi. The TIVO connection is wireless, using the N-adapter.To solve it, I reset the wifi, then reset TIVO, then reconnect to service. Takes about 45 minutes
- KSAndrews (@andrews_ks) reported fromEugene, Oregon
@xfinitymobile Xfinity Comcast ventures are most likely done on the cheap and they use us as beta testers. 24 hrs time spent for what was a bad sim I'm old, but tech savvy since 82. Garbage phone. Screwed by Xfinity on TDay, the only cell in the house. Oh boy!
- Dorothy Damage (@Ms_Frye) reported fromEugene, Oregon
Canceling @Xfinity. Ya’ll couldn’t be honest. You would of had my cell service too but you had to lie. Three reps and two hang ups. WORST CUSTOMER SERVICE EVER
- Himashi (@Himashi) reported fromEugene, Oregon
Relieved that @Xfinity @comcast is digging trenches & laying lines this morning after all the trouble we've gone trying to get service the last 3.5 weeks. Thank you @comcastcares for working to expedite this process. We didn't think moving into a new home would be this hard!
- Cloud Cover (@WarnesLisa) reported fromEugene, Oregon
@KLGLASS2 Straight up Comcast. They over charge every month and I just pay what I originally agreed to. I think it’s time for Comcast to have a come to Jesus moment. We have some bargaining power. They won’t have any new programming cuz actors are in lock down, no new sports programs.
- Jared Horn (@jbhornito) reported fromEugene, Oregon
Hey @comcastcares I lost all internet service at my house. While I also can’t even access my Xfinity account online off my phones data as well.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Bubblegum Witch B*tch (@slimetimebebe) reported
Ok got internet stuff ordered from Xfinity, well pick it up Friday after moving the stuff in and get that **** set up so I can work on Sunday. 😮💨 I hate being an adult. Definitely spending Saturday at the beach.
- Jack Brown (@JackBrownUK1980) reported
@VivekGRamaswamy @benshapiro So sad the original Vanguard CEO died and his company is going down the drain… went from first class customer service to Comcast quality.., messing up transactions, delaying wires, awful… but where to go?
- Marcel (@Marcel3x) reported
I also get a hotspot as well vs my old phone. That alone was worth at least $15/mo, I assumed xfinity didn’t offer the service. My old Verizon bill is more than half yet using the same network…
- Musky Twit Storm (@Geekchic1979) reported
Seriously @Xfinity @XfinitySupport You have the worst customer service! Impossible to get any task done, transfer after transfer, then can't even complete the order without a bad link or a disconnect! I am switching providers
- Brian Joliet (@BrianJoliet) reported
@SquishyUshi @RedDeadRDC Initially I had great comcast internet and my PS4 was plugged straight in with the ethernet, but it never worked at all.
- Joan H (@JoanH77672145) reported
@EmiliaFox @AcornTVUK @AcornTV Brilliant series! Loving the show. Just an fyi, Xfinity here in the states is having issues playing this series. I've contacted my provider (Xfinity in MA) to complain. I'm told it's a glitch. It's a shame so many are missing out.
- GIRLLAA. (@moneymonz_) reported
Xfinity been on some trash ****. I’m about to drop down to the slowest internet and see if it makes a difference. And if it’s not a difference I’m calling the cops.
- Supcat @ Laperopter Corporation (@supcat) reported
Take your bets on how many minutes on the line it's gonna take to cancel internet service at Comcast
- SquishyUshi (@SquishyUshi) reported
@BrianJoliet @RedDeadRDC I had issues because of Comcast, When I swapped to a new router and higher speed package, I stopped having issues, also Ethernet definitely helps with not getting disconnected
- Connor (@ConnorBunn) reported
@Dakotadrake4_ @FanFuelMSM And also I think if this is the sentiment for the sport going forward where it’s just “ok” to say **** it and ship a guy because of hard racing on a restart then the sport is trending in the wrong direction bc all the truck and xfinity guys are watching that thinking well that
