Texas Prisons, We’ve Got Some Questions About Your Commissary Vendors (2024)

Loaded on April 2, 2019 by Stephen Raher published in Prison Legal News April, 2019, page 28

Filed under: Commissary. Location: Texas.

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by Stephen Raher,Prison Policy Initiative

One of the original inspirations for the Prison Policy Initiative’s May 2018report on prison commissariesearlier [see: PLN, Aug. 2018, p.1] was a2010 articlefrom the Texas Tribune that analyzed $95 million in purchases at prison commissaries in the previous fiscal year. Because of the solid information already contained in the Tribune article, we chose not to use Texas as one of our sample states. But given thesize of the Texas prison system, it seemed important to conduct some kind of review of commissaries in the Lone Star State.

This time, we looked at the sources of goods rather than spending patterns among prisoners, and discovered a couple of surprising findings alongside the usual major vendors.

The Data

Usingspending dataavailable through the office of the Texas Comptroller, we were able to get a sense of where the state prison system buys commissary goods. Although there is no way to isolate commissary spending specifically, the Texas Department of Criminal Justice (TDCJ) lists its expenditures by category. One expense category is “cost of goods sold – merchandise for resale,” and it’s a reasonable guess that all or nearly all of this spending is for commissary inventory.1 In Fiscal Year 2017, TDCJ reported $77.6 million in purchases in the merchandise-for-resale category, which is roughly in line with what one would expect to see in a prison commissary system that generates around $100 million in annual sales.

Our Findings

Even though the purchasing data is only broken down by general category, there are a few observations and questions that emerge:

Once again, Keefe is king. As wenoted in our commissary report, even in states (such as Texas) that have not privatized commissary operations, the large commissary companies can still make money. Case in point: the largest single vendor in the data we examined wasKeefe Group, accounting for nearly $19 million in inventory spending (about a quarter of all of TDCJ’s commissary purchases for the year).

But why is Citibank making money on commissary too? Oddly, the third largest vendor by dollar amount is Citibank, accounting for slightly over $6 million in purchases. This is a bit surprising, since Citibank doesn’t really sell “merchandise.” There’s no quick way to find out what this money is for – some of it could be money orders purchased by prisoners, but it could also be some kind of transaction fees, digital services sold to prisoners or an actual product sold by Citibank. In any case, the point is: Citibank is receiving a big chunk of money from the Texas commissary system.

And most mysterious of all, we have the curious case of Taste ‘n Tell International. Among the fifteen largest vendors in the FY 2017 purchase data is a company called Taste ‘n Tell International, LLC, which received $1.9 million in payments from TDCJ in FY 2017. This company jumps out because it shipped goods to TDJC and issued invoices, but the state sent its payments to a financing company called Bayview Funding. This is because Taste ‘n Tell had obtained cash under a “factoring agreement” – abusiness financing arrangementwhere a financial firm (in this case, Bayview) purchases accounts receivable from an operating company (Taste ‘n Tell) at a discount from face value. Bayview makes money by pocketing the difference when the customer (TDCJ) pays.

Factoring by Taste ‘n Tell is a bad sign. Factoring is generallymore expensivethan traditional business financing options like bank loans. As a result, it is often used by new companies that lack a track record of profitability, or by companies in financial distress. Taste ‘n Tell is not particularly new (it was formed in 2008), but its financial affairs do look a bit rocky. Public records show that the company has been on the losing end of five lawsuits since 2012, with total judgments reaching almost $200,000. The company’s apparent owners have both filed personal bankruptcy petitions in the past, and the company’s headquarters appears to be a private residence in St. Louis.

Taste ‘n Tell’s use of factoring matters because it likely impacts the prices it charges TDCJ, which in turn impacts the prices charged to prisoners through the commissary. Are people in Texas prisons paying inflated prices in order to help Taste ‘n Tell get quick cash from a factoring company? That requires a closer look at what TDCJ is buying.

A sampling of invoices from FY 2017 shows that TDCJ purchases hygiene and food products from Taste ‘n Tell. Many of these items are not sold to the general public, making price comparisons difficult, but there are a couple of items that allowed us to shop around.First, in June 2017, TDCJ bought approximately265,000 Femtex brand tampons(in cases of 480) from Taste ‘n Tell, for $45 a case (or 9¢ per tampon). The same brand of tampon retails for basically the same price onAmazon. The second example comes from June 2017 when TDCJ ordered1,200 cases of Encore Premium garlic powder(12 bottles per case) for $9.24 a case (or 77¢ per bottle). The same brand is available for less (69¢ per bottle) to others who order in bulk from a wholesaler.

So why is Texas doing business with Taste ‘n Tell? Available data suggests that Taste ‘n Tell isn’t providing bargains. So why else would TDCJ be doing business with a small company that has a track record of not paying its bills? It’s hard to say. Perhaps Taste ‘n Tell satisfies some procurement quota for small or minority-owned businesses. Maybe the company is owned by people who have the right political connections. Or Taste ‘n Tell could actually have submitted the lowest bid.

Whatever the reason, the Taste ‘n Tell example is another reminder that commissary customers can’t hunt for the best price – they are captive to purchasing managers who often end up signing off on head-scratching deals like the Taste ‘n Tell purchases.

1 Texas Correctional Industries (TCI) does sell merchandise outside of the canteen system; however, goods sold by TCI presumably consist of items made in-house (from raw materials), rather than finished merchandise purchased from third parties. This hypothesis is supported by the existence of a separate expense category for “cost of goods sold – raw material purchases.”

Stephen Raher is a volunteer attorney at the Prison Policy Initiative.

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This article was originally published by the Prison Policy Initiative (www.prisonpolicy.org) on July 26, 2018; it is reprinted with permission, with minor edits. Copyright 2018, Prison Policy Initiative.

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More from this issue:

  1. News in Brief
  2. Lawsuit Challenging Phone Kickbacks at Massachusetts Jail Survives Motion to Dismiss
  3. Kentucky Prison Guards Settle Sexual Harassment Suit for $1.5 Million, by David M. Reutter
  4. Wisconsin State Prison Sergeant Rats Out Prisoner Informants, by Edward Lyon
  5. Teachers’ Unions Divest Stock Holdings in Private Prisons, by David Reutter
  6. Delaware: Inadequate Medical Care Results in Prisoner’s Death, by Kevin Bliss
  7. California State Retirement Systems Split on Decision to Divest 
from Private Prisons, by Scott Grammer
  8. Former Rikers Island Prisoner Awarded $500,000 Plus Attorney Fees, by Dale Chappell
  9. Colorado: $190,000 Settlement for Prisoners Ordered Released but Kept in Jail for Inability to Pay $55 Fee, by Matthew Clarke
  10. Scabies Outbreak at Michigan Women’s Prison Under Corizon Health, by Edward Lyon
  11. The Lackawanna County Seven: And Then There Were Five, by Mumia Abu-Jamal
  12. Settlement Reached over Visitation, Communication with Prisoners’ Children at Indiana Jail, by Scott Grammer
  13. Corizon Health Strikes Out in Arizona, by Edward Lyon
  14. Warden Turns Whistleblower, Claims Misconduct, Retaliation by Colorado’s DOC Director, by Dale Chappell
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  17. Connecticut Sued to End Prison Gerrymandering, by Scott Grammer
  18. Securus Files Suit Alleging FDOC Improperly Entered into Prison Phone Contract, by Chad Marks
  19. Seventh Circuit Reverses Dismissal in Prison Gang Assault Case, by Edward Lyon
  20. New York City Pre-trial Detainees Exposed to Freezing Temperatures at Federal Jail, by Edward Lyon
  21. $4.75 Million Settlement for Pennsylvania Teenager’s Withdrawal Death in Jail, by David M. Reutter
  22. Middlesex County, New Jersey Settles Solitary Confinement Suit, by Dale Chappell
  23. Conflict of Interest in Texas Rangers’ Investigation of Deaths at LaSalle-Operated Jails?, by Matthew Clarke
  24. Michigan Prisoner Obtains $2,000 Settlement in Group Strip Search Suit, by Scott Grammer
  25. Georgia Pays More Than $3 Million to Settle Prison Medical Negligence Suits, by Kevin W. Bliss
  26. Tennessee County Settles Jail Prisoner’s Excessive Use of Force Claim for $160,000, by Douglas Ankney
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  28. Women Prisoners Disciplined More than Men, but Staff Training is Changing That, by Dale Chappell
  29. New York Muslim Prisoner Wins Injunction to Pray on Recreation Yard
  30. Mitigating Factors Counter Government’s Interest in Forced Psychotropic Medication
  31. Minnesota Lawmakers Look at Prison Reforms, by Chad Marks
  32. New Jersey DOC Settles Sexual Abuse Suit, but More Cases are Pending, by Derek Gilna
  33. For Years, Errors in Iowa’s Felon List Have Disenfranchised Eligible Voters, by Matthew Clarke
  34. San Bernardino County, California Sheriff’s Office Settles Civil Rights Suit, by Derek Gilna
  35. New Mexico Medical Technician Wins $150,000 Jury Award for Abuse by Jailers, by Edward Lyon
  36. Nevada: Muslim Prisoner Awarded $39,260 in Damages Plus Attorney’s Fees
  37. Arkansas Governor Addresses Prisoners at College Graduation Ceremony, by Scott Grammer
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  43. California Jail Settles Class-Action Lawsuit Over Conditions of Confinement, by Derek Gilna
  44. Pennsylvania DOC, Mental Health Contractor Settle Wrongful Death Suit for $27,500, by Derek Gilna
  45. Texas Prisons, We’ve Got Some Questions About Your Commissary Vendors, by Stephen Raher
  46. Alabama DOC Stonewalling Federal Investigation; Eight Prisoners go on Hunger Strike, by Douglas Ankney
  47. Georgia: Court Certifies Class Action for Prisoners Held Beyond Their Release Date, by Derek Gilna
  48. Wisconsin Prisoner Not Due Credit for Time Spent Free after Erroneous Release, by Scott Grammer
  49. Alabama DOC Refuses Muslim Spiritual Adviser in Execution Chamber, by Kevin W. Bliss
  50. Ohio: Mandamus Action Moot Where Relief Has Been Granted
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More from Stephen Raher:

  • Show Me the Money: Tracking the Companies that Have a Lock on Sending Funds to Incarcerated People, March 1, 2022
  • Texas Prisons, We’ve Got Some Questions About Your Commissary Vendors, April 2, 2019

More from these topics:

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Texas Prisons, We’ve Got Some Questions About Your Commissary Vendors (2024)

FAQs

How do I put money on an inmate's commissary in Texas? ›

You have six (6) options:
  1. Money order or cashier's check.
  2. Monthly checking account debit (ACH)
  3. ACE – America's Cash Express.
  4. eCommDirect Store.
  5. JPay.
  6. TouchPay Payment Systems.

How long does it take for inmates to receive money through JPay? ›

JPay generally transmits payments within one to two business days, with the exception of lockbox money order payments, which are generally processed within ten business days of receipt of the money order by JPay.

What is the phone number for TDCJ commissary? ›

For questions about Offender Telephone registration, please call Securus: (866) 806-7804.

Do prisoners work in the commissary? ›

Some prison commissaries are staffed by government employees and inmates, while others have been completely privatized.

How do you put money on their books? ›

If an inmate asks you to put “money on his book” so he can make commissary purchases there are several ways you can do it; You can MAIL in a money order or cash. We highly recommend that you don't send cash through the mail. Personal checks are not accepted.

How do I put money on TouchPay? ›

TouchPay accepts credit and debit card transactions to add money to an inmate's trust account. This service is available online at www.touchpaydirect.com or over the telephone at 1-866-232-1899.

Does JPay tell the inmate who sent the money? ›

JPay does not have access to an incarcerated individual's account balance or transaction activity. Will the incarcerated individual know who sent him/her the funds? In most states, the incarcerated individual is notified as to who sent the money. In other states, this information is not available.

Can Texas inmates reply on JPay? ›

Can an Incarcerated Individual write me back? Yes, except for Incarcerated Individuals incarcerated in the state of Texas. How do I know if I received an Email from an Incarcerated Individual? You will get a notification on your JPay.com account that you have received Emails.

How do inmates know when they have money? ›

Commissary Slip – In many correctional facilities, inmates receive a printed slip or receipt when money is deposited into their commissary account. This slip usually includes information about the deposit amount and the inmate's current account balance.

What can you send to TDCJ inmates? ›

Inmate Digital Mail
Type of DocumentWhere to Send
Personal mail from family, friends, and businessesDigital Mail Processing Center
Greeting cardsDigital Mail Processing Center
PhotosDigital Mail Processing Center
Documents that require inmate signatureUnit Law Library
5 more rows

How do I talk to an inmate at TDCJ? ›

Inmate Technology Services
  1. Internet: Texas Inmate Telephone Friends & Family Enrollment. Note: You will need the inmate's TDCJ ID number to register to receive telephone calls from him or her. ...
  2. Telephone: (866) 806-7804.

How do I send a care package to an inmate in Texas? ›

Care packages (Securepak®) can be purchased by family and friends for incarcerated individuals. Care packages can be ordered through bexarcountypackages.com or 1-800-546-6283. The average processing and delivery time frame for Securepaks® is five days.

How much is $20 worth in jail? ›

Many times $20 is more than enough to help an inmate with standard commissary items, such as food and postage. If they are saving for a whopper of an expense, it is still a step toward what they are saving for.

What supplies do prisoners get? ›

The institution issues clothing, hygiene items, and bedding; and provides laundry services. Inmates may purchase other personal care items, shoes, some recreational clothing, and some food items through the commissary.

Does the commissary save you money? ›

Commissaries are basically your neighborhood grocery store, located on military installations worldwide. The commissary sells food and household items at prices that are often below other grocery stores. On average, you can cut nearly a third off your grocery bill compared to in-town prices.

How do I put money on my Texas inmate's phone? ›

Once your phone number is successfully registered with TDCJ, you will need to set up your Securus online account at https://securustech.online/#/login. You will then need to add funds to your AdvanceConnect account and you are ready to receive phone calls.

How to send money for commissary on JPay? ›

To make a payment, you first need to open a free account with JPay.com. Once you've registered, click on the “Send Money” tab, select the type of payment and agency, select the card you would like us to charge, and confirm your information. You can also call a live agent to help you through the process.

Can Texas inmates use JPay? ›

The good news: JPay is indeed partnered with the Texas Department of Criminal Justice (TDCJ). This means JPay can be your one-stop shop for sending funds to your Texan inmate to cover various fees and services.

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